This University Hospital Credo expresses the commitment that our employees make to our patients and to their coworkers.  Each individual promises to deliver the best outcome for each patient he or she encounters, at every encounter.  This pledge encompasses everything from warm and professional customer service to a clear and succinct explanation of a medical diagnosis – and everything in between. We understand that each and every one of our patients deserves and will receive our utmost attention and respect.  It is our pleasure to help our patients through their health care experience at University Hospital.  It is our privilege to assist them in their journey. That is our commitment to you.

OUR MISSION: As New Jersey’s public academic health center, University Hospital is committed to providing exceptional care to every patient, every time.

OUR VISION: Partnering with our communities, University Hospital improves health for generations to come.


  • Respect: We embrace the value of each person, sensitive to each individual’s unique and diverse needs
  • Reliability: We’re passionate about the care we provide and we are accountable to each other to achieve high quality, safety, and service
  • Teamwork: We communicate and collaborate to achieve shared goals, recognizing the contribution of each team member
  • Integrity: We hold ourselves to the highest ethical standards and are committed to an honest and equitable environment
  • Stewardship: We responsibly manage resources for our patients, their families and the communities we serve